San Francisco COVID-19 WIC update

  • WIC clinics are physically closed but we are completing all appointments -including new enrollments- over the phone. Families do not need to come to WIC and we are able to load their benefits remotely. For new families we will send their WIC card through mail (They also have the option to stop by just to pick up the card).
  • We are still providing breast pumps and pump kits to participants that need them.
  • We continue to support families with therapeutic formula needs. Providers can email us the prescription for their patients.
  • For prenatal participants- we continue to enroll them in EatSF for additional fruit and vegetable vouchers. The vouchers are being mailed to all those enrolled.
  • As more of our team members telecommute/take time off, we will be operating our sites with skeletal crew. Even with the increased volume of calls we haven’t had much issues with backlogs. However if you or a family calls and is unable to reach us, please be assured that our team is working hard to respond back in a timely manner. You can also email us at wic@sfdph.org
  • We realize that this maybe be a hard time for many San Francisco families who are experiencing hardships due to lost wages. So please continue to refer them to critical services such as WIC, CalFresh and MediCal.
  • If your families share that they are having a hard time purchasing WIC foods or formula at the grocery stores please let me know. We have asked state to temporarily expand approved product list so that families have more choices at the store (this has yet to be confirmed).